2019 National Preparedness Month - Transcript
- Ethan Riley
Health Communication Specialist
CDC’s Center for Preparedness and Response
- Lea Crager
Federal Emergency Management Agency
Director, Ready Campaign
Date/Time: September 25, 2019, 1 p.m. to 2 p.m. Eastern Time
Good afternoon, I am Kellee Waters, a health communication specialist at CDC’s Center for Preparedness and Response Division of Emergency Operations. Thank you for joining us for today’s EPIC webinar on the 2019 National Preparedness month. Today, we’ll hear from Lea Crager, director of the Ready Campaign, and Ethan Riley, who works on CDC’s Prepare Your Health campaign.
If you don’t wish for your participation to be recorded, please exit at this time. You can earn continuing education by completing this webinar. Instructions on how to earn continuing education can be found on our website: emergency.cdc. gov/epic. The course access code is EPIC0925 with all letters capitalized.
To repeat, the course code to receive continuing education is, in all caps, EPIC0925. Today’s webinar is interactive. To make a comment, click the “Chat” button on your screen and then enter your thoughts.
To ask a question, use the “Q&A” button. The Q&A session will begin after our presenter has finished. Closed captions are available for this webinar.
We are fortunate to have Lea Crager to provide an overview of emergency preparedness for individuals and families. Lea currently serves as FEMA’s director of the Ready Campaign, a year-round preparedness campaign. She has six years experience with FEMA and eight years at the Missippi Emergency Management Agency, including serving as Deputy Administrator.
Lea, please begin.
Good afternoon, can everyone hear me? Good deal, we have a thumbs-up. We’ve got some slides to share today. Perfect.
As everyone may know, we can go to the next slide. September is National Preparedness Month. We do this each year.
We’ve got many, many partners now with our not only state emergency management agencies and other federal agencies like HHS and CDC, several cities, county governments, even several schools in different locations help us kind of celebrate and observe September, things we can do with ourselves, within our families and community to make sure we’re prepared for anything, a man-made disaster, natural disaster and we’re all getting the information out to the public so they can take those proactive steps. So. we wanted to start off with this year, we did campaigns really focused on kids.
I’d like to play our national ad. We did a national ad in English and Spanish. We did four regional ads in English and Spanish, if you can go ahead and play the national ad that was distributed.
Okay. he’s saying it’s just taking a second to get the ad cued up.
I’m sorry, guys, we’re having a server issue over here and it’s not loading from our server, apologies for that.
That’s quite all right. I can talk around it a little bit and talk about the ad and if it manages to load — we went with our theme this year, some of our partners internally for child preparedness and preparing our kids and youth. It wasn’t just about, for any big major event, like.
a hurricane or a tornado, it was letting children be able to handle kind of, anything that happens. If they return home from school and there’s a power outage, just that you could talk to your kids and your kids would be ready for little things and that also helps them be more prepared for the larger things that can occur. So, when we — okay. I think our ad is pulling up — I’ll stop if we’re able to run.
Thank you, that was one of the regional ads for the Midwest. The four regional ads target exact events that occurred in those areas. These ads aren’t really aimed at kids.
I know a couple people picked up on that when we showed them earlier. They’re actually aimed at parents or caregivers for kids. You realize, to have the conversation, they’re animation, so we knew they’d play well with children in younger markets and a lot of youth.
We did focus-group testing on these. We went to Oklahoma City and California, and played different variations. The thing that kept coming up with parents was oh, wow, I never thought I wouldn’t be with my kids when something occurred.
I never thought I wouldn’t be able to get to them if they were at school or reach them and have a conversation with them. Everyone thought something could happen, but they’d be in a position to get to their children or be with them. Parents took for granted that they’d be able to step in in a parental role in any kind of event dealing with their kids.
We wanted ads to go out to shake people from that notion and go ahead and have some type of conversation with their children, depending on the age level, so they’d be ready to handle different events that happened and things that could come into play in their area, especially. If we can jump slides now. Okay.
you can skip to the next one. The video we just played along with the other regional ads and the national ad, they are all on the ready. gov website.
Of course, at the end of the video, it’s ready. gov/kids. And it was really a kid theme.
So. if you look at that website later, ready. gov/kids, you’ll see, compared to what it was just, you know.
a month ago, it’s a lot more interactive, it’s a lot more colorful now. Pedro the Penguin, he’s very popular this month. He did a takeover of FEMA’s Instagram account to give more tips for kids and parents and caregivers and for us to really kind of push some of that out there.
But. we wanted to be able — with this website, to come at something, your kids can go through everything, there’s games, different interactive features, it’s easier to search now. You can order Pedro the Penguin activity books.
There are different brochures. We’re in the process of updating those and getting newer material out. They’re all there and easier to find.
It’s aimed at children at certain levels and teens. Different parts of the website are really for older youth, or. you know, the in-between age or even younger, younger children, so.
there’s something for everyone on the site. We tried to make it very targeted for different audiences, they could find the niche that they needed to. If we can go to the next slide.
If you want to click on these, this’ll take you to the new redesigned webpages we launched this month for September ready. gov/kids. It’s at the top of the page or you can type it in.
If you look, the entire, ready. gov site is easier for anyone to be able to navigate and get to. Here’s more of the kids pages, if you do me a favor and scroll down, you’ll see the different areas, educators, organizations, families, anything for parents.
The different games. You can look for anything else you want. If you’re looking for different tips for different events.
We’re able to carry everything over which is listo. gov and be able to fully flesh that out within the next year, so. it’s kind of matching up to the ready.
gov account. There’s a couple more links to show you. The second one may go back to the ready.
gov link. Tips for individuals, families and businesses. The first week was Financial Preparedness.
We activated for Tropical Storm and Hurricane Dorian this month. We had to reschedule our financial webinar. That’s rescheduled for Monday September 30th.
We have information for how you can register for that. Some of this stuff was kind of delayed, but. we work with a lot of our partner organizations and one thing that our former administrator and current acting administrator hit on after the 2017 hurricane season was so many families just don’t have any type of savings account or anything, even, to cover their insurance deductibles or any other small emergency that could happen.
We’re striving to put some money aside and be able to handle small emergencies and things that you need. For those who are interested, if you go back to the slide, our last link kind of shows you the tool kits and social media items that you can use during September. Or your organization can use.
We do try to keep some up to date tool kits online. All the time, depending on what the event is for winter weather, hurricanes, thunderstorms, flooding. There’s different preparedness campaign tool kits.
Life saving kits. If there’s anything you need that we’re lacking or something that should be updated, feel free to reach out to us. We are trying to update things with some better graphics, of course.
Stuff just becomes dated over time. We’re doing a revamp from when the Ready Campaign started, about 15 years ago with the Ad Council to update, bring it more in line with what people are requesting and make sure we’ve got the good graphics and items that will help people get the information they need. So.
last. we’ve got another one of our videos. It’s also online.
We’ve got on the ready. gov site, you can reach all the videos and we have them in different formats. This is another one that we did that we think is just kind of useful for everyone to be able, in your organizations to use about building a disaster kit.
Okay. thank you. So.
again, if you can go to the last slide. On ready. gov, you can even type in at the top for videos and see all the ad videos.
If you need a clean copy or version to download, Ad Council did produce these for us. If you go to the Ad Council’s website, you can download them for like network quality if you need to replay them for someone. But.
several videos are in English and Spanish and we still have a lot of different language options online, besides those two languages, just for your normal preparedness information. So. that is all I’ve got to present.
We can take questions or move on.
Kellee: Actually, we’re going to move on to Ethan and take questions at the very end, so. everyone, please do enter your questions in the Q&A section. Thank you Lea, for your insight on overall preparedness.
Now wew ouldd like to welcome Ethan Riley to share CDC’s advice on health preparedness for emergencies. Ethan Riley a health communications specialist in CDC’s Center for Preparedness and Response. His day-to-day duties include developing content such as the Prepare Your Health webpages.
Prior to joining CDC, Ethan worked as public information officer for the Arizona Department of Emergency and Military Affairs, where he first began to work on emergency preparedness messaging. Ethan?
Ethan: Thanks for that introduction and thanks for having me and Ready Campaign for having me today as well. I was invited to give a little bit of information about our prep your health campaign or. webpages, which is some new web content that we launched about a year ago.
If you could go to the next slide. So. I guess the first question is what is prepare your health? I can give you brief background on where it started.
Working here at the CDC, a lot of great emergency information on the CDC. gov website. We wanted to create a place, create some webpages where we could aggregate all this great information.
Take all the information for personal preparedness as it relates to things like asthma, to food allergies, to anything that the experts and subject matter experts here talk about and. research and. find a place for it and put it under this heading that we call prepare your health.
Prepare your health is really all hazard personal health preparedness. There’s three categories. First is personal health preparedness, really aligns with what we heard from Lea earlier about building a kit.
We also have a section we title plan ahead. That highlights the importance of emergency planning for ways to stay healthy, stay informed, stay connected in an emergency and the third section is called create community where we talk about how you can get involved in various ways and care for each other and create community health resilience. You might have seen our hashtag out there during hurricane preparedness month.
#prepyourhealth. In our social media, we’ve really tried to brand those messages that we put out on social media as being prep your health. Today’s presentation and the next few slides, I’m going to focus on the personal health preparedness portion of prep your health.
We do feel like we only started to scratch the surface of what prep your health could mean, as far as from a content perspective and what it could mean to this greater discussion about emergency preparedness. We’re excited about what we might learn from our various partners including Ready and the centers and offices around here. So, next slide. Nice transition slide. The next slide, sorry.
So. what is personal health preparedness? Emergencies, disasters, things like hurricanes can cause widespread damage, power outages, they can also strain public health in Health Care systems. It’s about having the wherewithal, the supplies, skills, self confidence to withstand, adapt and recover from an emergency.
When we talk about personal preparedness, we hit on five topics that we informally call the five Ps. Personal needs, prescriptions, paperwork, power sources and practical skills. In the next few slides, I’ll do my best to explain what those are.
The messages that have been generated around those topics, but. it’s important to remember anything we have on our site, it’s not an exhaustive list of things in the kit. Obviously the contents in the kit are unique to your personal health and safety needs.
Your family’s kit will look and function different than your neighbor’s. I often think of people’s cell phones. Everyone has a cell phone — most people, SmartPhones and you have the home screen.
I know I looked at my friend’s home screens and they look different than mine. I have a friend that has a disability and needs to use it with one hand. The way it’s arranged, the apps he uses and chooses are unique to him.
It’s an analogy I think about when I think about what goes in a kit. There’s no right or wrong answers to that. We’ll try to hit on some of those Ps here, next.
I think we’re ready for the next slide. Personal needs, the stuff you need to protect your family’s health in an emergency. Long list, it all really starts with the food and safe water, those basic supplies that should be in a kit.
When we talk about personal needs from that prep your health perspective, we’re also including your home-use medical devices and assistive technologies, contact lenses, hearing aids, talking about medical supplies, syringes, blood test strips, antibacterial wipes, first aid supplies, waterproof bandages, tweezers and scissors, first aid reference guide. The list goes on and on as far as personal needs. You know best what your personal needs are going to be in an emergency.
Leading up to an emergency, and in the immediate response to it. You’re the best person to know what your personal needs are. When you go to this site, this page, it’s a suggests list, a list to get you thinking about what you want in your kit.
Next slide. Prescriptions are a personal need as well, but it’s a section we thought we could pull out and make a whole another section about it. A significant portion of the population takes a prescription medication.
Consider your prescription preparedness. An example, Hurricane Florence in 2018. The weekly morbidity and mortality report, they came back with 30% of emergency department visits in North Carolina during hurricane Florence for medication refills.
Pretty significant number and example of importance of preparing your prescriptions as best you can. Including talking to your doctor about how you create an emergency supply. Having that conversation with your doctor and/or your pharmacist is a good place to start.
Also, the importance of making a list of prescription and medical supply needs. There’s an organization that we sometimes work with, we have written blogs with, Health Care Ready has a great resource. They call it RX on the run.
You can go to their website and. fill out and it helps you print out a card you can stick in your wallet. It has places where you can put in information about your prescription, contact information about doctors and pharmacists, information about your allergies, any known allergies and medical conditions.
It’s a tool, a great way to get you organized and get you thinking and have that on you, slip it in your wallet or. your purse or whatever you may use. And have it on you.
Another important thing is to get to know your emergency prescription refill laws. We recently published a blog post about this to the Public Health Matters blog. Some people may or may not know, some states have emergency prescription refill laws, they vary by state, but some states do permit pharmacists to dispense early refills of certain medications under an emergency declaration.
So. if you lived in a county under emergency declaration for an emergency, hurricane, for example, you may be able to go to your pharmacist and work with them and they’d be able to give you a, an early refill. Because it varies by state, it’s important that you reach out and talk to your state Public Health Department to learn more about the laws where you live.
It’s important to know these sorts of things and then ask the questions. Next slide.
Paperwork – what do we mean by important paperwork? It may differ. Hard copies, digital documents and data that could help you prove your medical coverage, ownership, identity or protect your health in an emergency. Your health insurance cards, personal care plans, by those, again.
this is where we learned a lot, working with other centers at CDC. The importance of having asthma action plans, the importance of having food allergy action plans. Cancer survivorship care plans, all these plans that you may have that would make a great edition to your emergency kit that would help you in an emergency.
Also, vital regards, those birth and death certificates. Again. to reference the Public Health Matters blog, we published a post where we talk about the work the CDC is doing to improve the types of information reported on birth certifications so it can help investigators make the right connections.
There’s work being done to improve the collection and analysis of that information. That’s on the blog you can get to, if you go to CDC. gov/CPR, that’s where you find that.
Next slide. Power sources, so. obviously power sources are pretty common after a disaster.
On average, I think. people experience something like four hours of power loss each year. With a large scale emergency, obviously power outages can last longer.
As a result. for some people, they can become life threatening. Especially if you’re something who depends on a home-use medical device.
We just feel it’s important that people be prepared to be without electricity for a few days. That means having emergency lighting, flashlight, head lamp, battery-operated lantern, many different versions of what safe emergency lighting is. Safe heating alternatives and back-up power sources for your cell phone, refrigerator, if you can, and medical equipment.
Another one I have on there is a generator or extension cord. A lot of messaging from us and our partners. Safe generator use.
They recommend 20 feet away from your home, away from doors, windows, vents. That extension cord is as important as having a generator. Next slide.
This is practical skills. When we talk about practical skills, we are talking about things you can do prior to emergency that have nothing to do with supplies. These are things, skills, lessons you can learn, lessons and skills you can learn and teach others, share with others and some of them practice every day to prep your health to get prepared for an emergency.
Wide-ranging category. Including things like CPR, learning to do abdominal thrusts. The list goes on and on, basic swimming skills, how to use a fire extinguisher, how to use an asthma inhaler.
The effective way to wash your hands. Many diseases and conditions are spread by not washing hands with soap and clean running water. How do you read food labels when someone in your family has a food allergy? It’s important to read those labels.
Seizure first aid and safe generator use. It’s a big one. Unintentional, non-fire-related carbon monoxide poisoning takes the lives of about 450 people, sends another 450,000 to the emergency departments in the U.
S. every year. It’s important, when it’s not an emergency, when it is an emergency, there’s something happening, occurrences can spike.
In fact. you go back to that, that report I mentioned, MMWR report that comes out. they had a report after Hurricane Irma in 2017, 16 of the 129 deaths in the states of Florida, Georgia and North Carolina were CM poisoning.
It’s a message we try to put out as often as possible through our social media channels and other channels. That’s the latest. Next slide.
What we did for preparedness month is a little different. That wasn’t a traditional campaign. We’ve tried to do that, traditional campaigns, social media-based that were, over the last two years, because of the hurricanes and activations that happen at the UFC, were sort of interrupted.
We couldn’t follow through with them. We decided, this year, to put the power, or empower our partners to give the tools to have a preparedness month campaign to our partners and we designed a digital media toolkit and I know FEMA showed a great list of their tool kits. This was our first and it was on the topic of personnel preparedness and the five Ps we just went over.
You can link to the toolkit from our webpage. CDC. gov/CPR.
The toolkit includes sample social media messages, presized graphics, by that, I mean graphics sized as perfect as we could get them to fit in your Twitter feeds and on your Facebook feeds. Example blog posts and newsletter blurbs. What we wanted to do and work hard at was bringing it to people’s attention.
Sharing it with state and local health departments, every opportunity we could. It was really designed with them in mind, but we encourage everyone to use it. We know that, you know, local health departments, I come from a local background, we know that sometimes, I know — I can empathize, there’s sometimes limited bandwidth.
The ability to create social media messages and graphics that are sized right, can be difficult. We know that a lot of health departments do participate in preparedness month, but. I don’t know that we’ve — there’s always been a whole lot of really health-focused content they could share during the month.
The neat thing about the toolkit, the information on there is evergreen. It’s not just for preparedness month. It’s content you can use year-round to talk about preparedness.
All the materials are free to download, free to copy and paste, optimized for web and ready to plug and play. Next slide? Just one more comment about the toolkit. This was our first.
If you’re a design-thinking student or student of design-thinking, this was a minimal, viable product. It’s meant to have feedback. It’s meant to start a conversation and that’s what we’ll be doing next.
Talking more about the toolkit with our partners. Particularly the state and local health departments. How can we improve the content? How can we better the resources that we’re offering? How can we bring it to more people’s attention? You know.
one thing we’ve already talked about and we didn’t get to until later is syndicating the toolkit so that you could actually copy it to your webpage and then. any time we made updates to it, say, add a new, a gif, that we update on, whoever syndicated the content. So.
we are thinking ahead. Other topics, Prepare Health is planning ahead in communities. We’re already looking at the types of tool kits we can create around those things.
Those topics. And that, I believe. is the end of my presentation.
Kellee: Thank you, Ethan. We will now transition to our Q&A session. Don’t forget, if you have a question, to enter it into the Q&A section.
Jonathan, can you read the first question?
Jonathan: I can, actually, the first question is going to come from me, the first two things we anticipated might be a concern for our audience. So. over the weekend, I worked on a preparedness kit and wound up spending more than I was expecting.
Is there a concern that if people wait until the last minute before a storm or snowfall, they might not have enough money to be fully prepared?
Lea: Yes. it’s not just a possibility, it’s reality and happened several times. I remember Hurricane Katrina hit at the end of the month and a lot of people were waiting on their checks and didn’t have money to evacuate from the Gulf Coast or things to buy that they needed to stock up on.
We’re telling people, you don’t have to buy everything, all-encompassing, today. Today you can go buy a couple extra cans of tuna fish or whatever it is, some KIND bars. You can buy a little at a time.
Put 10 or $20 back in savings. If you do a little bit of time and you know a certain area of your house that you have supplies in, it’ll be good for that time. Just keep a stock of items and routinely kind of refresh those items, take an inventory, what do you have what do you not have and what are the three-most important things? I’d start there and start very small.
Thank you. My next question, also from me is, many people in our audience are in a position to encourage others to practice preparedness.
So, what advice can you offer for effectively encouraging people to get prepared? What advice can you offer to kind of increase the rate in which people are willing to take action?
Lea: Sure, I think it goes back to the videos where we’re discussing with the kids, that you know. so many hurricanes or floods have happened in your area, so many tornados, so many ice storms, that these things aren’t just fake or myth, that these really happen. So.
what does happen in your area, and the best way to kind of understand that, understand how to get involved is what is going around your community? And if you never have before, take a CPR class, take a first aid class. There’s several of those around — they don’t cost anything and. just kind of make it your goal, the same way you’ll look at what I need to have in my home, is my insurance up to date.
Really take inventory, it doesn’t take 15 minutes to sit down with your family to kind of do something, to have a little conversation, to get things started and. after that, it really becomes routine and it’s easy to do and you don’t have to take that one huge weekend or week out of a year and do a ton of things. Just have the conversations, what’s in your community or what groups do you need — or start with, do you have a neighbor with a disability and how could you help out with them if they need it?
Jonathan: Thank you. In addition to that, next month’s webinar will be about overcoming message resistance. Anyone here, if you get the chance to tune into the October EPIC webinar, please do.
I’ll go to the audience questions now. We have a couple of questions for people who are looking to use some of these ads that encourage preparedness and. they’re concerned that English and Spanish is great, but they’d like to have it in more languages as well.
Recognizing that that’s — you know, there’s a point where it’s hard to get them made, is there any future for possibly having some additional languages? Or is there an alternative for people who are looking to communicate in very-specific, less-common languages in the United States?
Lea: Yes. and we have more languages on ready. gov.
Just some simple information, and statistics, we don’t have the videos yet, but. yeah, that’s always a possibility. We’re looking at different regions of the country.
I’d even start with your local emergency management agency or your state. Is there a pocket of people or a group of people with some language barrier and that happens? I’d start there, see what resources we need to make or translate and they can work with us, but there’s lots of resources out there and a lot of things. I’d start with helping identify those areas and making sure first, the local and state emergency management agencies understand those areas in that community and they can make sure they’re getting the resources they need to start with.
Jonathan: Thank you. Ethan, I’m going to read two questions in a row, both related to prescription medications and will probably be relevant for you. The first is from Teresa who asks about recommendations regarding extra supplies, medications, devices, et cetera but insurance will only cover certain amounts at a time.
And the next question comes from Kianna who says for states who promote being two weeks ready, encouraging people to have two weeks of disaster supplies, not only three days, what recommendation does CDC have for people to keep two weeks worth of prescriptions?
Ethan: Thanks for the question. I think, you know. we are, in our content, regarding prescriptions, we think it actually, has to be a conversation between you and your doctor and your pharmacist.
We understand that it’s really difficult to try to create a, a stockpile of prescriptions as the we or mention for three days, let alone two weeks. So. it has to begin as a conversation between your doctor, your pharmacist and possibly even, your insurance provider.
You know. the other big message and I mentioned it in my slides is the importance of you know. learning more about what your state emergency refill laws are.
For things like a hurricane, where there is some advance notice. You, and the state, declares an emergency, and again, the laws vary by state. It’s, it’s helpful to know those laws and know what you can do in order to go and create an emergency supply in case you, A, had to evacuate or.
just couldn’t get to your, your pharmacy because of a power outage or some other situation that would prevent that. I don’t know that there’s an easy answer or one size fits all answer. It starts with having conversations and learning as much about what you can do, even from, again, the state laws, as possible.
Jonathan: Thank you. KC asks: Is it a good idea to upload your digital records to Google Drive or other cloud storage?
Lea: I have several items I’ve uploaded on a cloud. I’d be cognizant of what items you have uploaded, what do you need to get to quick and fast, what do you need in a hard document and what do you need on thumb drives? You probably don’t need everything in a cloud, but it’s one of the best resources we have right now to get to things remotely and. where we would need them and.
just didn’t have that capability 15 years ago when something would hit or a home is destroyed, people just lost — I know thousands of people who just lost all their important records. It’s a conversation we don’t have that much anymore because of all the digital resources we have with us today.
Jonathan: Thank you. Daniel asks: Is there a downloadable medication card with blood type specificity on the website?
Ethan: That RX on the run card that Health Care Ready has. We don’t have a prep your health card on our website, but. you can link to it.
We have a link to it, in several of our blogs. Health Care Ready is the name of the organization. They have the RX on the run card that you can fill out and print.
I believe one of the fields on that is your blood type. You can include that type of information.
Jonathan: Thank you. Eugene asks: Would you recommend the commas offer meal kits that are advertised as lasting 20 to 25 years?
Lea: I don’t know that I would or wouldn’t recommend any company. Some people just said simple things like rice and beans. If you have anything in a can, please make sure you have a manual can opener.
We have a lot of families who don’t have those anymore.
Jonathan: Okay, a couple questions that came in the chat box. If anybody has more questions, please enter them into the Q&A. Teresa asks: Are your resources free? Examples, can we download videos and play in our waiting room TVs?
Lea: Absolutely. All the resources are free online at ready. gov or through the Ad Council.
There’s several printed brochures, materials, you can go to our warehouse, order them, and have all types of resources in your waiting rooms. Please, play all those videos. That’s what we make them for.
They’re free, use them over and over.
Jonathan: Thank you. Julie made a comment about current photos of all family members with demographics in the record. In the event of displacement or separation.
Lea: Sorry. current photos.
Jonathan: In case family members get separated?
Lea: I’d say photos and even with young children, fingerprints. You may not have that for your children, just in case.
Ethan: I’d also add photos of your pets. That’d classify as an important document you want to have. I know that, I’ve seen even the importance of taking a selfie with your pets.
Not only are you being able to prove you own the pet, but also identify the pet.
Jonathan: Excellent. Thank you. Mark Bell made an interesting suggestion.
Along with vital records, take video and pictures of your living space and belongings. If you must evacuate and your home is destroyed, it’ll be easier to prove to insurance companies what you actually owned.
Lea: Absolutely or in case of a house fire. Anything that could occur and destroy any of your belongings, have some photos of the home.
Jonathan: Okay. we’ve got a question from Robert. What type of document would FEMA require for individual assistance? Homeowner documents? Would they be accepted if scanned to the cloud?
Lea: Yes. usually everything that’s scanned, if it’s some type of official document can be accepted, just have to be able to prove if you are a homeowner that you own the home. Some type of deed or title or if you’re a renter, you were renting the property.
Some type of lease agreement.
Jonathan: Sure. okay. it looks like we’re out of questions.
I’m going to close with one comment from Dennis. He suggested that perhaps next year we should hold this webinar in August, so that the contents can be used for others to do their promotional work during National Preparedness Month. Thank you, Dennis.
That’d be great, thanks, Dennis.
Kellee: Thank you to our presenters and thank you to everyone who joined us today for the webinar. If you do have additional questions, if you think of something after we have all logged off, you can e-mail them to EPIC@CDC. gov.
As a reminder, today’s presentation has been recorded. And you can earn continuing education for your participation. Please follow the instructions found on emergency.
cdc. gov/epic. The course access code is EPIC0925 with all letters capitalized.
Thank you, again, everyone. Good-bye. [Presentation concluded at 1:46 p.
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Communication Access Realtime Translation (CART) is provided in order to facilitate communication accessibility. CART captioning and this realtime file may not be a totally verbatim record of the proceedings.
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