Crisis and Emergency Risk Communication (CERC) training can help responders and public health professionals prepare to communicate in an emergency. The CERC program offers training in online, webinar, and in-person formats. It is our hope that participants will find at least one of these options to be accessible and convenient.
Crisis and Emergency Risk Communication (CERC) webinars offer responders and public health professionals training and resources to communicate more effectively in an emergency. CERC trainings are based on lessons learned during public health emergencies, evidence-based practices from the fields of risk and crisis communication, and psychology.
The CERC program coordinates in-person trainings facilitated by CDC CERC trainers for a sponsoring organization or group at their location. A CERC training typically lasts one full business day, covering three core modules and two additional modules selected by the sponsor (core and additional modules are listed below). A presentation of the core concepts of CERC can be given in less time.
Please note: The requesting organization is responsible for all costs related to travel and logistics for the CERC trainer(s) coming to their location. Federal funds, including grants and cooperative agreements, cannot be used for these expenses. If you are interested in holding an in-person training, please email CERCrequest@cdc.gov.
- Community EngagementCdc-pdf
- Crisis Communication PlansCdc-pdf
- The Role of SpokespersonsCdc-pdf
- Working with the Media and Social MediaCdc-pdf
This CERC training covers all crucial aspects from the CERC manual.
Last updated 2014
- Start the CERC Online Training.
- Read the learning objectives and information on continuing education credits.