CDC’s Crisis and Emergency Risk Communication (CERC) manual is based on psychological and communication sciences, studies in issues management, and practical lessons learned from emergency responses. The CERC manual is intended for public health response officials and communicators who have a basic knowledge of public health communication, working with the media and social media, and local and national response structures.
Last updated 2014
– Laws and regulations that protect privacy
– State public health emergency powers
– Laws regarding freedom of speech, Freedom of Information Act, and Copyright law
The updated CERC manual is being posted by chapter. There are a limited number of hard copies of the 2014 Manual available upon request. To order a manual, please submit the Order Request Form.Cdc-pdf